Shipping policy

Shipping Policy

Processing & Handling

    •    Orders are processed within 3-5 business days after payment is received.

    •    Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Rates

    •    We offer standard and/or expedited shipping through [list carriers, e.g., USPS, UPS, FedEx].

    •    Shipping rates are calculated at checkout based on weight, size, and destination.

Delivery Times

    •    Standard shipping typically takes 2-7 business days.

    •    Expedited shipping typically takes 1-3 business days.

    •    Delivery times are estimates and not guaranteed. Once shipped, delays caused by the carrier are beyond our control.

Order Tracking

    •    Once your order ships, you will receive a confirmation email with tracking details.

Shipping Restrictions

    •    We currently ship to U.S. only.

    •    We do not ship to P.O. Boxes or APO/FPO addresses unless specifically stated.

Lost or Damaged Packages

    •    Rabbit Hole is not responsible for packages lost, stolen, or damaged during transit.

    •    If your order arrives damaged, please contact the carrier directly. We will assist where possible but cannot guarantee replacement or reimbursement.

Incorrect Address

    •    Customers are responsible for providing an accurate shipping address at checkout. Orders shipped to incorrectly entered addresses cannot be refunded or replaced.

Contact

For shipping-related questions, please contact us at:

Rabbit Hole | 1-661-378-6812